Dell AIO 926 Printer not working with Windows 7 upgrade

MWahl | November 26, 2009 | 4:13 pm

A few days ago I upgrading a Windows Vista computer to Windows 7 Home premium. The upgrade gave me no issues, anything I ran into i knew of by run the Windows 7 Upgrade Advisor http://apps.thenetworkadministrator.net/Windows7UpgradeAdvisorSetup.exe

However, after the upgrade my Dell AIO 926 printer would not work. I tried applying the new Windows 7 drivers from support.dell.com, tried using Windows Vista drivers, even tried running the printer  installer using Vista SP2  compatibility mode. Below are the steps i used to solve the problem, hope I can save someone else some time.

1. Disconnect the printer usb cable

 2. From control panel, programs, uninstall programs, locate the Dell AIO printer software and uninstall it, if promted to reboot please do so.

3. Run this utility to uninstall the old printer drivers, http://apps.thenetworkadministrator.net/R166248.zip

3. Visit http://support.dell.com and download the windows 7 drivers, during the software install the setup will prompt you when to connect the printer usb cable.

Categories
Windows Desktops, Windows tools

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